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♡ Frequently Asked Questions ♡

Please use the contact form below. If you need to reach Cherie Cheezcake personally, please email her at info@cheriecheezcake.com

Cherie Bombs currently has a 7 - 14 business day turnaround time before the order ships. All bath products are handmade by Cherie herself which means it takes a little more time to get the orders out.

Yes! You can purchase them here.

Cherie Bombs currently has a 7 - 14 business day turnaround time. That means it is going to take from 7 - 14 business days to ready your order in house before it ships. Once your order is packaged and labelled, you will get a shipping notification email containing the tracking number. This tracking number does take a day or two to update. Shipping usually takes 3 - 5 business days depending on your chosen shipping option.

As long as your order has not yet been shipped you can cancel it. Contact us below and we will be happy to process your cancellation.

Yes. Although we take care to extend the life of our bath products, we do suggest using them in the freshest state you can. Products containing natural colorants, herbs, flowers, or vanilla will be the most likely to discolor over time.

You can see our full privacy statement here: https://www.cheriebombs.com/pages/privacy-policy

You can also access your rights under the California Consumer Privacy Act here: https://www.cheriebombs.com/pages/ccpa-opt-out

We work to ensure our customers are satisfied with their purchases.
If you are unhappy with your purchase, we’ll be happy to return or exchange the product within 30 days for a refund.

To make a return:

  • Items must be unopened and unused, unless damaged
  • Items must still be in their original packaging
  • You must have a receipt or other proof of purchase

Please note that we cannot accept returns or exchanges of clearance or sale items.

To return a product, send an email via the contact form below, along with proof of purchase and your details. We will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs.

For customer support or additional questions, you can contact us at info(@)cheriecheezcake.com.

♡ Contact ♡

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